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Sometimes plans change, and you may need to alter the delivery of a package that’s already in transit. At Priority Express Logistics, we understand the importance of flexibility and control in shipping. Our Intercept a Package service allows you to modify the delivery of your package while it’s on its way, whether you need to change the destination, hold it at a location, or return it to the sender.
What is Package Interception?
Package interception is a convenient service designed to give you more control over your shipment. If you’ve realized that your delivery address is incorrect, if you need to reroute the package to another location, or if you want to stop the package from being delivered altogether, Priority Express Logistics can help you make these changes quickly and easily.
When Should You Use the Intercept Service?
Incorrect Delivery Address If you’ve accidentally entered the wrong address or the recipient has changed their location, you can request a package interception to update the delivery information.
Recipient Unavailable If the recipient will not be available to receive the package at the designated address, you can hold the package at one of our facilities for pickup at a convenient time.
Redirecting to Another Location Sometimes, a recipient may request that a package be delivered to a different address, such as a work location, relative’s home, or alternate business address. With package interception, you can reroute the package even if it’s already in transit.
Return to Sender If you no longer need the package to be delivered, or if there’s an issue with the contents, you can have the package returned to the sender before it reaches its destination.
How the Process Works
Submit Your Request To intercept a package, simply log in to your Priority Express Logistics account or use our online request form. You will need your tracking number and other details of the shipment. Once the request is submitted, our team will begin processing your interception request.
Package Eligibility Check Not all packages are eligible for interception due to certain restrictions or their stage in the shipping process. Our system will determine if your package can be intercepted, and we will notify you of your available options.
Select an Option Based on your interception request, you will be given options such as holding the package for pickup, changing the delivery address, or returning the package to the sender. Choose the option that best suits your needs, and our team will handle the rest.
Confirmation and Updates Once your package is successfully intercepted, you will receive a confirmation along with updates on the new status and location of your package. You can track its progress in real-time until it reaches the desired location.
Fees and Restrictions
Please note that package interception may involve additional fees depending on the shipping option and the complexity of the rerouting. Interceptions are also subject to certain limitations, such as international shipments and time-sensitive deliveries, which may not always be eligible for interception.
Stay in Control of Your Deliveries
With Priority Express Logistics’ Intercept a Package service, you don’t have to worry about shipments going astray or recipients missing their deliveries. Our flexible and reliable service gives you the peace of mind that comes from knowing you can control your shipment, even when it’s already on the move.
Get Started with Package Interception
Need to intercept a package? Contact our team or use our easy-to-navigate online tool to submit your interception request. We’re here to ensure your package reaches the right place at the right time—no matter where it is in the shipping process.